We come across a lot of things in the shop that people have done wrong, even other so called "professional shops". Here we have a case where a customer called us for a quote to put a clutch in his 2002 Mustang GT, we quoted a price, and he felt it was too high, so he went to another shop that was cheaper. That's fine with me, I feel my prices are fair and we stay busy, so I'm not interested in playing that game where you struggle just to have work. 2 months later I get a call from the same guy telling me he had a shop put a clutch he supplied in the car, and it slipped, that shop told him it was the clutch he supplied so he had them put in a clutch they supplied and that one slipped. Now, this shop charged him twice because he supplied the parts initially, so he paid double that guys labor charge. My first question was "did they resurface your flywheel?" He said the shop said it didn't need it. So, he now brings the car to me along with his original clutch that he supplied and when I pulled it apart THIS is the flywheel to the right in the picture. The other shop just used a roloc disc pad and buzzed over it. Immediately of course I knew why his clutch was slipping. Specializing in Mustangs I have spare parts, so I had planned ahead and already had the machine shop resurface the flywheel on the left to have it ready and minimize time tying up the lift in my shop. In installed the original clutch he supplied to the other shop along with the resurfaced flywheel and voila, everything was perfect, and the clutch didn't slip. So, trying to save money he ended up paying the other shop double and then had to pay us the original quote to fix it correctly. A flywheel should always be resurfaced professionally and using the correct machine, not on a brake lathe because you have a friend at O'reilly's who says he can do it and never with a roloc disc. The surface over time wears unevenly and the only correct way to resurface a flywheel is on a proper machine.
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